Support

We are here to help — choose a topic that matches your question, or email us anytime.

Contact Our Team

Send us a question, abuse report, or any help request via email. We respond within 24–48 hours.

services@codeweb.co.th

Average response time: within 24–48 hours

Popular Help Topics

Sign-in & sign-up issues

Cannot sign in, forgot your password, or did not receive an OTP — verify your email/phone and check your spam folder.

Identity verification

Verification usually takes 1–24 hours. If it has been over 24 hours and your status has not updated, contact us with your registered email.

Payments & Premium

Issues with subscriptions, refunds, or billing are handled directly by App Store or Google Play. For other questions, reach out to us.

Reporting users / inappropriate content

Use the in-app report tools (profile, chat, post). We review all reports within 24 hours. For serious cases, email us directly.

Delete your account

You can delete your account in-app (Settings → Account → Delete Account) or via the page below.

Other questions

See the FAQ on our home page, or contact us if your question is not listed.

Need to delete your account?

Go to Delete Account page