Support
We are here to help — choose a topic that matches your question, or email us anytime.
Contact Our Team
Send us a question, abuse report, or any help request via email. We respond within 24–48 hours.
services@codeweb.co.thAverage response time: within 24–48 hours
Popular Help Topics
Sign-in & sign-up issues
Cannot sign in, forgot your password, or did not receive an OTP — verify your email/phone and check your spam folder.
Identity verification
Verification usually takes 1–24 hours. If it has been over 24 hours and your status has not updated, contact us with your registered email.
Payments & Premium
Issues with subscriptions, refunds, or billing are handled directly by App Store or Google Play. For other questions, reach out to us.
Reporting users / inappropriate content
Use the in-app report tools (profile, chat, post). We review all reports within 24 hours. For serious cases, email us directly.
Delete your account
You can delete your account in-app (Settings → Account → Delete Account) or via the page below.
Other questions
See the FAQ on our home page, or contact us if your question is not listed.
Need to delete your account?